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Privacy Policy Awaves

Last updated 13-06-2020

 

Introduction

We consider the protection of the privacy of our customers, their employees and visitors to our website to be highly important. That is why we endeavour to protect the privacy of those involved in using our services and software products as well as possible. In this privacy statement, we explain what kind of personal information we collect and process, and to what end. We recommend that you read this privacy statement entirely in combination with the User Agreement.

 

1. What data do we collect?

 

Awaves collects the following personal data:

Awaves collects the following anonymized data:

 

2. How do we collect your data?

 

Direct data collection

You directly provide Awaves with most of the data we collect. We collect and process data when you:

Google Analytics

We use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as Google advertising cookies) in order to improve the experience our visitors and customers have. For this reason we decided to enable some of the Google Analytics features to have some data to work with and improve the website.

 

3. How will we use your data?

 

Goal of the collection and processing of personal information

Cookies are also collected on the website. Read more about this the Google Analytics and/or cookie section below. 

If the contact form/newsletter is used to ask questions or to request information, certain information will be requested. This information will only be used to answer questions and/or to make contact regarding the requested information.

Goal of the collection and processing of anonymized information

What we will do with the collected and processed anonymous data is that we will try to improve our underlying systems and machine learning models in order to improve the music listening experience of our artificial DJ.

Companies who we share your data with

We do not currently share your data with any other companies. When this changes we will change this part of the privacy policy accordingly

 

4. How do we store your data?

We store the data in a database on a hard drive and/or ssd in a server located in Germany. The server on which the data is stored is ISO 27001 certified.

5. Marketing

 

We do not currently send any mails for marketing purposes.

 

6. What are your data protection rights?

 

Your rights

You have a lot of rights related to the collection and processing of your personal information. These rights are stated in the General Data Protection Regulation (GDPR). Every user is entitled to the following:

The right to access

You have the right to request Awaves for copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that Awaves correct any information you believe is inaccurate. You also have the right to request Awaves to complete the information you believe is incomplete.

The right to erasure

You have the right to request that Awaves erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Awaves restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Awaves’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Awaves transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Regarding this website, you have the right to view your personal information, this can be requested in writing or digitally. You also have the right to request that we change or delete the information, or that we transfer it to a third party. 

Requests

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@awaves.dj 

 

7. What are cookies?

 

On this website we use cookies. A cookie is a small file that is sent along with pages of this website and stored by the browser on the hard drive of the computer. The information stored can be returned to our servers upon a next visit.

For further information, visit allaboutcookies.org/ 

 

8. How do we use cookies?

 

Awaves uses cookies in a range of ways to improve your experience on our website, including:

 

9. What types of cookies do we use?

 

Google Analytics

Our website also contains a cookie from the American company Google, as part of the Analytics service. We use this service to analyse how visitors use the website, so we can connect to the needs of our visitors in a better way. Google may provide this information to third parties if required by law, or when a third party processes the information on behalf of Google. We have no influence on this. The information that Google collects is made anonymous as much as possible. Your IP address is explicitly not given. The information is transferred to and stored by Google on servers in the United States. Google claims to abide to the Privacy Shield principles and is affiliated to the Privacy Shield program of the U. S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Social media buttons

Buttons to promote or share web pages on YouTube, LinkedIn and Soundcloud are included on our website. These buttons work by means of pieces of code that come from the relevant social network. This code is used to place cookies. We have no influence on this. Please read the privacy statement of Facebook, YouTube, Twitter and LinkedIn (which may change regularly) to know what they do with your (personal) data that are processed via these cookies.

The information that is collected is made anonymous as much as possible. The information is transferred to and by YouTube, LinkedIn and Soundcloud and stored on servers in the United States. LinkedIn, Twitter and Facebook state that they adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the U. S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link

 

10. How to manage your cookies

 

Right to inspect and correct or delete your data

You have the right to request access, correction or removal of your data. Please contact us for more information. In order to prevent abuse, we can ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find them in the settings of your browser.

Enabling and deactivating cookies and deleting them

You can find more information on how to enable, disable and delete cookies in the instructions and/or by using the help function of your browser.

Opt-outs

We would like to point out that you can opt-out to stop Google Analytics from gathering information from your website visit.

Here you can find the current available opt-outs for Google Analytics.

 

11. Privacy policies of other websites

 

The Awaves website contains links to other websites. Our privacy policy applies only to our website(awaves.nl and awaves.dj), so if you click on a link to another website, you should read their privacy policy.

 

12. Changes to our privacy policy

 

Awaves keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 June 2020.

13/06/2020 Update: Now includes the appropriate information for saving anonymous data

04/04/2020 Update: Addition of the Google Analytics component

Changes to the privacy policy

We reserve the right to make changes to this privacy statement. We recommend that you read this privacy statement each time you use this website.

 

13. How to contact us

 

Contact details

Do you have any questions? Feel free to contact us at info@awaves.dj. In case of complaints, we would be happy to assist you. 

 

14. How to contact the appropriate authorities

 

If you wish to submit a complaint you can do so via the website of the European Commission.

Third-party websites

This website may contain hyperlinks to other websites. We are not responsible for the way in which these websites treat personal information. We recommend that you read the privacy statements for these websites before using them.